We take care of our own.

Our team is committed to excellence in client support, and it features strongly in the feedback we receive.

Our Support department has direct access to the Product Management, Client Relationship and Development teams, which ensures a timely response to any issues users may experience.

We support our clients through a range of services, including direct one-on-one support through dedicated Client Relationship Managers, telephone support, training, and strategic business consulting services. We also conduct regular multi-day conventions to train and collaborate with our valued clients.

Our fully-equipped training rooms host multiple classroom sessions each year on topics like Parts, Service, CRM, Accounting, Systems Administration and Sales.

We also run a series of webinars every year that enable remote users to access quality tuition and have questions answered in an efficient, low-cost setting.

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Malaysia

Ph: +60 (0)3 2776 6850
Hrs: 8:30 am to 5.30 pm Mon to Fri
Email: Click Here

Thailand

Ph: + 66 (0)2 666 4873
Hrs: 8:30 am to 5.30 pm Mon to Fri
Email: Click Here

.Australia

UNITS® & EQUIP®: +61 (0)3 9349 3062 | Email
PMDS®: +61 (0)2 8566 3000 | Email
Hrs: 8.30 am to 5.30 pm Mon to Fri
A/Hrs: Same numbers (fees apply)

New Zealand

Ph: 0800 776 611 Outside NZ: +64(0)4 499 0403
Hrs: 8.00 am to 5.30 pm Mon to Fri
A/Hrs: Same numbers (fees apply)
Email: Click Here