Our Company
Based in Australia, Auto-IT helps retail dealerships in the automotive, trucking, agriculture and construction equipment industries to operate and grow their business. It does this through the development and support of innovative and robust dealer management software systems (DMSs), distributor systems and other software solutions.
As one of the largest DMS companies in Australasia, we’ve delivered powerful systems to the market for over 40 years, and work closely with all major OEMs and allied industry partners. You’ll find our systems throughout Australia and New Zealand, plus the USA, Canada, South East Asia, Africa, Fiji and Mexico. Our offices are in Melbourne, Sydney, Kuala Lumpur, Bangkok, Bangalore and Wellington, plus channel partners in South Africa and Mexico.
In March 2024, Perseus Operating Group of Constellation Software acquired the Auto-IT Group. Read the announcement.
Our People
Our people bring a wealth of experience from the IT and retail dealership industries. Many have worked in a variety of dealership roles, as well as in IT, software development, finance and management positions.
Our clients’ success over the last four decades is a testament to the skill and care of our team.
Core Products
Modern Windows-based system for large retail dealers in the trucking, agriculture and construction industries.
One of our longest-serving products, for large auto and truck businesses in Australia and New Zealand.
Our easy-to-use Windows-based system that’s tailored to the needs of large retail automotive dealers.
A powerful BI (business intelligence) tool with tailored business processes and a comprehensive dashboard.
Guiding Principles
MISSION
We develop and support innovative Dealer Management Solutions for the Automotive, Agricultural, Trucking and Construction Equipment industries.
These systems are designed to improve the experience of customers in our clients’ businesses and to maximise our dealers’ productivity and profits.
VISION
Auto-IT will be the number one DMS supplier in terms of market share, or market share growth, in every market in which we choose to compete.
The success of our customers will be the ultimate measure of the uncompromising quest for excellence by all our people.
VALUES
Honesty and Integrity – We will abide by our code of ethics in all our dealings with our customers and with each other. We will be honest and truthful in all our dealings at all times.
Respect – We will treat our customers and each other with respect. This means listening to their opinions and accepting the right of others to hold differing views.
Fairness – We will treat customers and staff at all times in a fair and equitable manner.
We will…
- Be scrupulously honest with clients, suppliers and trading partners.
- Never “undersell” a system and add fees and charges later.
- Not misrepresent our product and what it can do.
- Not mislead or confuse others with technical jargon.
- Not denigrate the competition.
- Disclose any potential conflict of interest to our trading partners.
- Maintain the confidentiality of our clients and their information.
- Work hard to keep our promises & never make promises we can’t keep.
GOAL
Our goal is to be independently rated number one for customer satisfaction, in all markets in which we choose to compete.
What do clients say about Auto-IT?
Edwin Vandenberg – TTMI
Adrian Williams – Godings
Anthony Conte – Graham Thomson Motors
Charlie Hartwig – Hartwigs Trucks
Simon Logan – Etheridge Ford
Various Clients
Auto-IT has been a great partner, and we would definitely recommend them to any dealer group in Australia.
There’s nothing like graphical representation to illustrate information to staff.
The system is an enhancement to our business. I believe that the data we have been able to pull out of it will make us a better business.
The team at Auto-IT has never let us down in the 26-plus years we’ve been with them.
The consistency of their personnel is one thing that’s stopped us going to a competitor, where you’re just another number.
Our management team knows exactly how each department is tracking in gross and units sold.
We’re looking for partners. Come join us.
We are actively seeking channel partners to assist with (and benefit from) our ongoing, world-wide expansion. We offer:
- A substantial international opportunity
- A generous profit-sharing program
- A vested interest in your long-term success
- Full training and third-level support
We are looking for credible solutions-based companies with knowledge of the retail dealer systems market in automotive, agri, construction or trucking. Partners will need to demonstrate sufficient capacity to install and support dealer management systems.
Auto-IT’s solutions are taking off around the world. Come join us.