New PMDS Functionality Streamlines Dealership Operations

Issue 4 - July 2026

There is a great deal happening across the PMDS product space, with several new features and enhancements either recently released, entering pilot, or planned for upcoming releases. Together, these developments are focused on helping dealerships improve efficiency, reduce manual effort, and create more connected workflows across key areas of the business.

Tech Mobile Entering Pilot

One of the key upcoming additions is Tech Mobile, a native mobile application designed for technicians.

Tech Mobile will allow technicians to use their phone for key activities such as technician clocking and attendance, making it especially useful for technicians working off-site or away from a traditional workstation.

This functionality is now approaching pilot stage, and we look forward to working with customers as it moves through the next phase of testing and refinement.

Conversations: Two-Way SMS in PMDS

Also coming soon is Conversations, a new desktop application designed to streamline customer communication.

Conversations enables two-way SMS messaging directly within PMDS, allowing customer responses to flow back into the DMS and be linked to relevant transactions.

This will help dealerships keep communication more centralised, visible, and connected to the customer record, reducing the need to manage messages across separate systems or devices.

Enable AP Workflow and Purchase Order Management

Another major area of development is Enable AP Workflow, our accounts payable processing solution, which is also moving into pilot.

Enable AP Workflow uses AI-driven document scanning to help simplify the processing, approval, and management of supplier documents. It is designed to support easier document approvals, while helping link documents to invoices and purchase orders.

To complement Enable AP Workflow, we are also introducing a new web-based Purchase Order Management module. Together, these solutions are designed to streamline AP and purchasing activity within the dealership, reducing manual administration and helping teams manage the process more efficiently.

KAIZEN V3: Expanding Browser-Based RO Processing

Looking further ahead, KAIZEN V3 is targeted for release later this year and represents an important step forward in bringing more functionality into the browser-based KAIZEN environment.

A key focus of KAIZEN V3 is complete repair order processing within KAIZEN, including RO costing. This has been one of the most requested areas of functionality from customers, and development is progressing well.

By bringing more of the RO process into KAIZEN, customers will be able to perform more day-to-day service operations through a modern web browser experience.

Recently Released: KAIZEN Quoting and F&I Introductions

In addition to the upcoming functionality, several new features have already been released.

The KAIZEN Quoting module is now available and has been receiving strong feedback from customers. If you have not yet explored this module, we encourage you to take a closer look.

Also recently released is F&I Introductions, an F&I product management and opportunity tracking tool. This module is available free for all users and provides another way for dealerships to manage opportunities more effectively within PMDS.

Ongoing Practical Improvements

Across Tech Mobile, Conversations, Enable AP Workflow, Purchase Order Management, KAIZEN V3, KAIZEN Quoting, and F&I Introductions, the focus remains consistent: delivering practical tools that help dealerships work more efficiently, communicate more effectively, and manage more of their operations through modern, connected applications.

We look forward to continuing to deliver these enhancements and working with customers as these new solutions move into pilot and release.

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