PMDS® Roundup – A Year of Firsts

2025 has been a landmark year for PMDS®—defined by several “first-ever” releases, a more predictable delivery rhythm, and meaningful improvements that are already saving dealerships time. Here’s a summary of what’s been delivered—and what’s coming next.

2025 Highlights: What We Shipped and What Changed

First native mobile app for PMDS® dealerships: Stock Assist

We delivered the first native mobile app for PMDS®, with Stock Assist now available via app stores for both iOS and Android.

Stock Assist enables dealership staff to:

• View and update stock and vehicle information in real time
• Check in vehicle deliveries from anywhere
• Record odometer readings, location, and condition notes
• Upload photos directly from their device

Recent additional enhancements include:

• Additional vehicle details for improved visibility
• Streamlined MFA onboarding
• Vehicle type filtering
• Ability to update registration expiry
• And more

This app is available across Auto-IT DMS platforms, validating our shared app strategy and accelerating future delivery through common foundations.

Kaizen Service Quoting: Delivered and driving real results

Kaizen Service Quoting was delivered across all PMDS® sites as the #1 Fixed Operations priority from PUC2024, and dealer feedback has been exceptional.

“Since implementing the new Kaizen Quoting features, our quoting process has transformed… Now, with Kaizen Quoting, we can generate a quote for a known customer in about five minutes — and the actual quote creation takes less than a minute. In our first week… we produced 65 quotes, compared to 3 or 4 per day before. It’s a gamechanger for our efficiency.”
Ronan Larkin – Group General Service Manager, Sunco

Vehicle Data Services: Kia goes live

A major milestone has been achieved with Kia Vehicle Data Services, now live in two dealerships, with expansion planned for 2026.

“VDS saves us around 8 hours a month… it has halved the time I spend on Kia transactions and improved efficiency across the board.”
Mick Cruice – General Sales Manager, Cassels Automotive

New F&I Introductions web app (free to all PMDS® dealers)

We delivered a new web app purpose-built for Business Managers, supporting F&I prospecting and sales workflows.

Key benefits:

• Clear separation of F&I activity from Vehicle Sales
• Tight integration with controlled visibility into sales workflows
• Automated triggers, deal updates, and reporting in the F&I log

Importantly, this app is available free to all PMDS® dealers.

OEM and third-party integrations delivered seamlessly

Throughout 2025, we continued to meet OEM obligations and deliver integration improvements, including:

• Honda Agency AUH payments
• SSM & VinLink
• Infomedia InfoDrive and Online Service Bookings
• Multiple Ford initiatives
• Mercedes-Benz & Daimler parts integrations

Platform upgrades: Faster, more stable foundations

A major upgrade to our web application platform and architecture has delivered improvements in:

• Performance and stability
• Troubleshooting capability
• Long-term support readiness

This “invisible but important” work positions PMDS® for more streamlined upgrades moving forward.

Stronger governance: ERM rhythm established

Enhancement Review Meetings (ERMs) reached consistency in 2025, enabling:

• Accelerated client enhancement requests’ intake and prioritisation
• Focus on high-value, high-impact improvements
• Direct inclusion of dealer-driven enhancements into releases

Training & webinars: Driving adoption and awareness

A strong program of free training and webinars improved awareness, adoption, and confidence across both new and existing PMDS® functionality.

PMDS® Roadmap: A Clearer, More Focused Approach

In 2025, we aligned the PMDS® roadmap with Constellation Software’s proven approach:

• Focus on fewer, higher-impact initiatives
• Predictable release cycles with clear roadmaps
• Proactive escalation management

This now underpins how we deliver value moving forward.

What’s Coming in R7.3 + Web v3.4

The next release cycle introduces several key capabilities:

Tech Mobile (native app)

– Real-time technician clocking
– Designed for field service environments (especially trucking)
– Saving time on every job on an RO, helping to keep technicians in the bay

Conversations (web module)

– Centralised SMS communication
– Supports 2-way SMS via Intelli

ImpelAI Integration

– Enables AI-driven service department workflows through third-party integration

Stock Assist v2.0 (continued rollout)

– Ongoing enhancements based on dealer feedback

The Bigger 2026 Roadmap: Three High-Impact Initiatives

1. Enable AP for PMDS®

A major accounts payable automation solution that will:

• Digitise invoice capture and approval workflows
• Reduce manual data entry and errors
• Improve visibility and financial control

Already proven in UNITS®/EQUIP®, Enable AP will deliver significant efficiency gains for PMDS® dealers. Learn more here.

2. Kaizen v3.0 (End-to-End)

A major evolution of Kaizen, enabling Service Advisors to remain in a single workflow:

• R/O costing and invoicing directly within Kaizen
• Reimagined, simplified workflows for faster processing
• Foundations for future payments integration

Planned inclusions:

• Web Purchase Orders (sublet)
• Batch conversion of bookings to Repair Orders
• Additional daily workflow improvements

3. Perseus Payments

A future-focused initiative expected to deliver:

• Integrated payments capability
• Web-based bank and cash reconciliation
• Significant administrative efficiency gains

More Value, Predictability, and Measurable Outcomes

The PMDS® roadmap is strong and increasingly focused on delivering tangible, measurable benefits for dealerships.

As we move through 2026, there will be continued emphasis on:

• Time-saving improvements
• High-impact feature delivery
• Stronger pilot processes and feedback loops

The future is bright for PMDS®.