We’re here to make you look good.
No Platitudes – Just Real Service & Support
The ongoing support component of Dealer Spectrum® is central to its success. We provide ongoing support to customers through a series of comprehensive processes that ensure the best chance of long-term sustained growth and operational efficiency.
These improvements are achieved through the following processes:
- Updates to Process Maps, Flowcharts and Operational Manuals as and when processes change with builds, patches, 3rd party interfaces or internal changes. Changes are deployed through Dealer Spectrum’s client-only Website.
- Push Reports and KPI Reports are continually sent and monitored as events occur.
- Dealer Spectrum consultants provide monthly reviews of activities against processes and provide suggestions for continual improvement and training if required.